What Is Sinkom?
Sinkom is a modular, policy-first platform that merges collaboration with infrastructure operations. It supplies secure chat and video, integration fabric (APIs, webhooks, event bus), compliance tooling, and automation. Instead of juggling four or five point tools, sinkom becomes your command center for day-to-day work and governance.
Why Teams Choose Sinkom Now
- Tool sprawl: scattered messaging, meetings, tickets, and files drain focus.
- Security pressure: zero-trust, device posture, DLP, and audit are table-stakes.
- Automation demand: service desk triage, change windows, and incident management all benefit from rules and AI.
- Cloud economics: right-sizing and SD-WAN optimization reduce waste.
The Five Pillars of Sinkom
1) Communication That Respects Policy
- Secure chat, channels, and recordable video
- Retention, legal hold, and export for regulated teams
- External collaboration with scoped, time-bound access
2) Integration Fabric
- REST/GraphQL APIs, webhooks, queue/event bus
- Low-code builders, service catalogs, versioned deploys
- iPaaS-style connectors for ticketing, CI/CD, HRIS, SIEM
3) Security by Design
- Zero-trust controls: SSO/MFA, device posture, conditional access
- E2E message encryption; TLS 1.3 in transit
- DLP & eDiscovery mapped to your compliance scope
4) Cloud & Network Modernization
- Discovery, sizing, and cost projections
- Blue/green cutovers, multi-region HA patterns
- SD-WAN and latency-aware routing
5) Automation with Optional AI & IoT
- AI-assisted triage/routing; suggested replies
- Incident bridges, change-window reminders, runbook triggers
- IoT telemetry, anomaly alerts, firmware pipelines
Implementation: A Step-by-Step Guide
- Baseline & Goals: inventory tools, costs, security gaps; set two measurable goals (e.g., cut licenses 15%, MTTR −20%).
- Identity & Policy: enable SSO/MFA, device posture, default DLP, and retention profiles.
- Pilot Teams: pick Ops and Support; define success metrics and a two-week adoption plan.
- Wire Integrations: connect ticketing, CI/CD, file store, HRIS, and SIEM with webhooks.
- Ship Automations: triage bot, change-window checklist, one-click incident bridge.
- Migrate Comms: move chat/video to sinkom; archive legacy channels; communicate change clearly.
- Measure & Iterate: review KPIs at day 30/60/90; tune policies and costs.
Use Cases & Industry Examples
- SaaS: incidents spin up a dedicated channel with timeline capture and postmortem template.
- Healthcare: restricted clinical spaces with retention and eDiscovery enablement.
- Manufacturing: IoT device alerts post to maintenance channels; off-peak firmware updates.
- Financial Services: granular DLP; external partner rooms with watermarking and expiry.
- Public Sector: data residency options and auditable access.
ROI Math & Sample Scenario
Tool consolidation = (old licenses − new licenses) × monthly cost
Time saved / week = minutes saved × hourly rate × headcount
Incident cost drop = (baseline MTTR − new MTTR) × incidents/mo × cost/min
Example (illustrative): a 700-person org retires two tools, saves 18% in licenses, and cuts MTTR from 130 → 95 minutes. Combined with 10 minutes/day saved from context-switching, sinkom pays for itself within six months.
Sinkom vs. Patchwork Stacks
| Criteria | Sinkom | Patchwork Stack |
|---|---|---|
| Governance | Central policy, audit, DLP | Inconsistent controls per tool |
| Automation | Rules + AI hooks, event-driven | Timer-based or missing |
| Integrations | APIs, webhooks, catalog | Adapters vary by vendor |
| Cost Control | License consolidation, right-sizing | Overlapping licenses, waste |
| Adoption | One UI; faster onboarding | Multiple UIs; training overhead |
KPIs That Prove Value
- Time-to-value: pilot wins within 30 days
- License reduction: % drop quarter-over-quarter
- MTTR: incident resolution minutes
- Context-switching: minutes/day saved per role
- Policy coverage: % users under DLP + device posture
Pitfalls to Avoid
- “Just chat” thinking: the value sits in integration + policy; plan time for both.
- Copy-pasted retention: tune by team and risk profile.
- No clear ownership: assign an executive sponsor and a product owner.
FAQ
What is sinkom used for?
To unify collaboration and IT operations in one policy-first platform—chat, video, integrations, security, and automation.
Do we need to replace everything?
No. Start by integrating sinkom with your current stack; retire overlaps once value is proven.
How long does a rollout take?
Target a two-team pilot in 30 days, integrations by day 60, and broader migration by day 90.
Is sinkom suitable for regulated teams?
Yes—zero-trust controls, encryption, retention, and audit help map to common regulatory needs.